Go Beyond Welcomes Florence to the Team

By Florence Voller - Marketing and Engagement Lead.

Hello everyone! I’m the newest member of the team, having joined in September as the Marketing and Engagement Lead — and here’s a little about my journey so far.

I’ve worked in support and care services for over 20 years with adults with learning disabilities, autism and complex needs. Although I graduated with an art degree and always felt drawn to creative roles, I also knew I wanted to work closely with people. Thinking creatively and approaching challenges from different angles has been a constant thread throughout my career — and something I’ve always enjoyed.

In 2011, I joined a London-based charity and worked across a variety of roles before going on to develop two services from the ground up. One of these was Nutley Edge Activity Breaks, a supported respite holiday service — and this is where I discovered my niche. It was the perfect blend of support, creativity and variety, and it was incredibly rewarding to see the service grow from a concept into a programme delivering more than 20 holidays a year. I even managed to weave in plenty of art workshops, ensuring that each break was as memorable as possible. And of course, being “paid” to test out the zip wire first, spend the day exploring an ancient castle, or meet some rather charming owls was definitely a bonus!

After ten years of running the holidays, it felt like the right time for a new chapter. Earlier this year, my partner and I left the UK for our own adventure, embracing travel and remote working. Still wanting to remain within the world of support, I began working as a freelance consultant, specialising in helping organisations strengthen their marketing, manage projects, and develop accessible tools within the charity sector, supported holidays and accessible travel industries for neurodiverse travellers. My experience in building and running services has proven invaluable — and now I have the privilege of helping other organisations do the same.

Years ago, I supported a couple of people to attend holidays with Go Beyond (back when they were Go Provence), and I always admired their approach. So earlier this year, I reached out to Ian to see if there were any opportunities… and, as they say, the rest is history!

It’s wonderful to be part of the team and to continue combining two of my greatest passions: exploring the world and supporting people. Working with individuals and families to help someone have the best holiday possible is such a joy — and truly, in my opinion, one of the best jobs there is.

I’m really looking forward to joining a few Go Beyond holidays in 2026, meeting guests, and capturing the holiday spirit with my camera. My phone is already full of photos, and I can’t wait to add many more!

Author: Florence Voller - Marketing and Engagement Lead

19 November 2025